8 Steps to Sales Success
How to become a professional in outside sales and key account management
Here you will learn:
- The right mindset towards customers and sales
- Professional preparation of your sales consultations
- How to establish your customers’ needs and »real« buying motivations
- How to sell your Unique Selling Proposition (USP) with the »ABC-Method«
- How to use your phone as a professional tool
- How to handle objections
- How to recognise »objections/smoke screens«
- How to close the deal
Afterwards you will be able to:
- Sell more to satisfied customers
- Deal with more varied personality types
- Surprise your customers through better preparation
- Listen more actively to the needs and motives of your customers
- Lead the consultation through professional questions
- Paint pictures in your customer’s mind via the phone
- Deal with objections effectively
- Distinguish between »smoke screens« and real objections
- Utilise various closing techniques to get the sale
Extras:
- Up to 16 participants
- Tailored to your company’s needs if done in-house
- 4x4-Video-Training®
- Personalised training video/SD-card for each participant is provided
- Participants prepare a realistic case study for their own area of business
- Scripts and handouts
Length: 3 days
